Increase Retention, Engagement & Productivity
Guaranteed to Improve your Leaders and Managers' Coaching Skills by 70% within 6 months (academically proven by LSE)
Measurably transform your leaders and managers. By completing a multi-award-winning development programme, managers learn how to coach in the flow of work. It permanently changes mindset, massively improves their team engagement capabilities and wins them 20% of their time back to invest in higher-value activity.
Dr. Michela Tinelli
London School of Economics & Political Science
"Managers who learned to apply the STAR® model improved their management capabilities across all nine areas measured."
In the words of managers on the programme…
"A direct benefit of the programme has been an increase in employee engagement which has helped us make improvements more quickly."
Neil Waters
Manufacturing Manager
ACO Building Drainage
"After completing the STAR® program, my approach to my team changed. By not taking on activities myself... I found I freed up 40% to 50% of my time, and projects completed sooner."
Lou Garriga
Director of Operations
Rubadue Wire
“A team leader was going to leave but I sat him down and coached him through a development plan. He was a lot happier and has stayed in role.”
Regional Manager
Mitchells & Butlers
Jillian MacLean MBE
Founder & CEO
Drake & Morgan
"Using STAR® has transformed our managers' confidence and collaboration, and our commercial results."
This new approach to management is already being used in over forty countries, including the following leading organisations:
Is it finally time to tackle the main reason that your employees are leaving?
As HR professionals, we all know that our Leaders and Managers' poor people skills is the elephant in the room. Let’s turn this around with a proven new management approach—not coaching, this is Operational Coaching®
Built on 20 years of experience developing leaders & managers globally, we have:
Transformed thousands of managers and leaders across hundreds of organisations
Won 13 awards for innovation and learning excellence... including Personnel Today's L&D Supplier of the Year
Been featured in over 90 publications including… The Times, Harvard Business Review, Fast Company, Forbes, The Telegraph, Newsweek
Delivered programmes in over 40 countries
Supported the Association for Coaching as corporate members, and are FSQS & Elcas approved suppliers
Written the No.1 Amazon Best Selling Book... The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader
Created brand new global certifications and UK Ofqual Level 3, 4, 5 and 6 management and coaching qualifications, that are now a standard part of our programmes
Incorporated our programmes into a range of UK Apprenticeships
In the words of managers on the programme…
"I've transformed the way I communicate. One of the best investments in career learning that I’ve made."
Fadinding Darboe
Medical Research Council London School of Hygiene & Tropical Medicine, Gambia
"The programme has had a major impact on how I operate as a professional and completely changed the way I work. It's given me the knowledge and skills to develop my team."
Carl Drinkel
Senior Quality Engineer
Hitachi Rail
“I've been on many different coaching courses over my career, but the STAR® model has transformed my approach to coaching my peers and colleagues.”
Nicola Lee
Sales Manager
Jewson
Proven Benefits of Certified STAR® Managers
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