"People who do this program will see a significant improvement in their team performance and problem-solving abilities. It gives you the tools with which to tap into your teams latent talents, thus freeing up time for you to do other tasks."

Martin Thompson, Project Manager, AmcoGiffen

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Increase Retention, Engagement & Productivity

Guaranteed to Improve your Leaders and Managers' People Skills by 30% within 6 months (academically proven by LSE)

Measurably transform your leaders and managers. By completing a multi-award-winning development programme, managers learn how to coach in the flow of work. It permanently changes mindset, massively improves their team engagement capabilities and wins them 20% of their time back to invest in higher-value activity.

7 Ways You Benefit - Download Now

Dr. Michela Tinelli
London School of Economics & Political Science

"Managers who learned to apply the STAR® model improved their management capabilities across all nine areas measured."

In the words of managers on the programme…

"A direct benefit of the programme has been an increase in employee engagement which has helped us make improvements more quickly."

Neil Waters
Manufacturing Manager
ACO Building Drainage

"After completing the STAR® program, my approach to my team changed. By not taking on activities myself... I found I freed up 40% to 50% of my time, and projects completed sooner."

Lou Garriga
Director of Operations
Rubadue Wire

“A team leader was going to leave but I sat him down and coached him through a development plan. He was a lot happier and has stayed in role.” 

Regional Manager
Mitchells & Butlers

Jillian MacLean MBE
Founder & CEO
Drake & Morgan

"Using STAR® has transformed our managers' confidence and collaboration, and our commercial results."

This new approach to management is already being used in over forty countries, including the following leading organisations:

Is it finally time to tackle the main reason that your employees are leaving?

As HR professionals, we all know that our Leaders and Managers' poor people skills is the elephant in the room. Let’s turn this around with a proven new management approach—not coaching, this is Operational Coaching®

7 Ways You Benefit - Download Now

Built on 20 years of experience developing leaders & managers globally, we have:

  • Transformed thousands of managers and leaders across hundreds of organisations

  • Won 13 awards for innovation and learning excellence... including Personnel Today's L&D Supplier of the Year

  • Been featured in over 90 publications including… The Times, Harvard Business Review, Fast Company, Forbes, The Telegraph, Newsweek

  • Delivered programmes in over 40 countries

  • Supported the Association for Coaching as corporate members, and are FSQS & Elcas approved suppliers

  • Written the No.1 Amazon Best Selling Book... The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader

  • Created brand new global certifications and UK Ofqual Level 3, 4, 5 and 6 management and coaching qualifications, that are now a standard part of our programmes

  • Incorporated our programmes into a range of UK Apprenticeships

  • In the words of managers on the programme…

    "I've transformed the way I communicate. One of the best investments in career learning that I’ve made."

         

    Fadinding Darboe
    Medical Research Council London School of Hygiene & Tropical Medicine, Gambia

    "The programme has had a major impact on how I operate as a professional and completely changed the way I work. It's given me the knowledge and skills to develop my team."

    Carl Drinkel
    Senior Quality Engineer
    Hitachi Rail

    “I've been on many different coaching courses over my career, but the STAR® model has transformed my approach to coaching my peers and colleagues.” 

    Nicola Lee
    Sales Manager
    Jewson

    Proven Benefits of Certified STAR® Managers

    • Improved employee retention

    • Improved engagement scores

    • Unified language across management population

    • Contributes to succession development

    • Enables career coaching conversations

    • Improved ability to have challenging conversations

    • Capacity for strategic thinking

  • Improved ability to give appreciative and developmental feedback

  • Capability to build high performing teams

  • Reduces stress

  • Better quality 1-to-1s

  • Capacity for higher value work

  • ... and many, many more!

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